How do I cancel my plan?
Groups:
If you are under a group plan, notice may be required according to your servicing agreement. Notice of termination should be provided in advance so that any memberships or vendors can be canceled accordingly. In no case can a group plan cancel retroactively.
Your group contact can reach us through phone call at 888-920-7526.
Individuals:
Please contact your employer’s HR representative or group contact, as they will need to call Planstin to make changes to your plan.
Changes or cancelations will be allowed during your group's open enrollment or when you have a qualifying life event.
Qualifying Life Events:
- Moving
- Divorce
- Marriage
- Pregnancy
- Death in family
- Termination of employment
- Aging out of your parents’ plan
For a full list of qualifying events, please visit healthcare.gov.
Memberships run from the first day of the month to the end of the month. You must cancel before your monthly renewal on the first day of the next month. Cancellations cannot be retroactive.
Please contact us through phone for cancellations of your HealthShare plan at 888-920-7526.